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  1. Help centre
  2. /The Frame agent
  3. /Frame agent: chat privacy and memory

Frame agent: chat privacy and memory

Who can read your chats, how long they’re kept, what the agent remembers, and how to delete a chat or wipe its memory.

Last updated October 28, 2026

On this page

  1. Who can read your chats
  2. How long chats are kept
  3. Delete a chat
  4. What the agent remembers
  5. Tool permissions

Who can read your chats

Only you. Household members and team owners never see your chats. Messages are processed by the AI provider named in the privacy policy; it doesn’t store them, and your messages are never used to train AI models.

How long chats are kept

Conversations are kept for 30 days by default. Change it in Settings → Privacy and data → Data retention.

Delete a chat

Open the chat’s menu and choose Delete conversation. It’s gone right away. Start fresh any time with New chat.

What the agent remembers

In Settings → Frame, What I remember lists what the agent has saved about you. Edit or forget any item, turn memory off, or choose Forget everything to wipe it. The agent never saves passwords, codes, keys or ID numbers to its memory.

Tool permissions

Under Tool permissions, turn off any tool you don’t want the agent to use.

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Related guides

  • Frame agent: Quick and Thorough modes
  • Your data and privacy

All guides in The Frame agent

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